Sri Balaji Ashram (H.F.F.E.C Trust) respects your privacy and committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sribalajiashram.com (the “Website”), make donations, register for events, subscribe to newsletters, or otherwise interact with us.
By using our Website or providing information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Information You Provide Voluntarily
Full Name
Email Address
Phone number
Postal address
PAN number, Aadhaar number (only if required for tax receipts or legal compliance in India)
Payment information (credit/debit card details, UPI ID, bank account details – processed securely via Cashfree payment gateway)
Messages or comments submitted through contact forms /event registration forms
b) Information Collected Automatically
IP address
Browser type and version
Device information
Pages visited, time and date of visit
Referring website
Cookies and similar technologies (see our separate Cookies Policy)
c) Information from Third Parties
When you make donations or payments through authorized payment gateway (Cashfree)
When you interact with our official social media pages or embedded content (YouTube, Instagram, Facebook, etc.)
2. How We Use Your Information
We use the collected information for the following purposes:
To process and acknowledge donations and issue 80G tax receipts (where applicable)
To register you for stay at Ashram, events
To send you spiritual updates, newsletters, event invitations(only if you opt-in)
To respond to your queries or requests
To improve the Website and user experience
To detect and prevent fraud or unauthorized activities
Messages or comments submitted through contact forms /event registration forms
3. Legal Basis for Processing (where applicable)
We use the collected information for the following purposes:
Performance of a contract (e.g., processing your donation or event registration)
Your explicit consent (e.g., subscribing to newsletters)
Legitimate interests (e.g., website analytics, fraud prevention)
Legal obligations (e.g., issuing tax receipts, maintaining records as required by law)
4. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
We may share your information only in the following cases:
Payment Gateways & Banks: To process donations securely (e.g., Cashfree)
Government Authorities: When required by Indian law (e.g., Income Tax Department for 80G receipts, FCRA compliance for foreign donations)
Service Providers: Trusted third parties who assist us in operating the Website, sending emails, or hosting services (bound by strict confidentiality)
Law Enforcement: If required by law or to protect our legal rights
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
SSL encryption for data transmission
Secure payment gateways compliant with PCI-DSS
Restricted access to personal data
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary:
Donation records: Minimum 8 years (as required under Indian Income Tax laws) after which data may be deleted on the request of the User.
Newsletter subscribers: Until you unsubscribe with a specific instruction to delete all data.
Website logs: Untill specific request by the user to delete all personal data
7. Your Rights
Under applicable Indian laws and where feasible, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent (e.g., unsubscribe from emails)
Opt out of non-essential cookies
To exercise these rights, contact at
info@sribalajiashram.com
8. Children’s Privacy
We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be processed or stored in India. If you are accessing the Website from outside India, you consent to the transfer of your data to India.
10. Links to Third-Party Websites
Our Website may contain links to external sites (YouTube, social media, payment gateways). We are not responsible for the privacy practices of such websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Sri Balaji Ashram (H.F.F.E.C Trust)
Chaitanya Vihar, Vrindavan, Uttar Pradesh - 281121, India
Email: info@sribalajiashram.com
Sri Balaji Ashram ( H.F.F.E.C Trust)
Thank you for your trust and devotion.